Midcoast Quality Consulting, LLC is a Utah based start up that was created with the intent of becoming a Quality Partner to service delivery and support organizations.  During this economic downturn as companies continue to reduce headcount it has become even more difficult to focus on QoS.  Partnering with Midcoast Consulting will give you the peace of mind that your organization and resources remain laser focused on the relentless pursuit of continuously improving service quality & customer satisfaction.

At Midcoast, we leverage our extensive hands-on quality management experience having resolved customer impacting issues at companies like Microsoft, Oracle, AT&T, Boeing, Novell, WordPerfect, Apple, and Move Networks.  In addition, we leverage industry proven best practices established by ITIL, Six Sigma, CMMI, and CobiT to improve service quality.   We select the best quality tool that best matches your current environment and long tem business objectives.

Please email or call us today to take advantage of our FREE 4 hour onsite assessment to see how we can partner to improve your QoS.